Additional Faqs

  • Appointments

    Booking: We recommend scheduling appointments in advance to secure your preferred date and time.


    Cancellation Policy: If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations made within 24 hours may incur a $35 fee. $35 deposit will not be refunded if you cancel on the day.

  • Arrival

    Arrival Time: Please arrive 10 mins advance for  your appointment to allow time for check-in and to relax.


    Late Arrivals: If you arrive late, your treatment may be shortened to accommodate the next scheduled guest. Full service charges will apply.

  • Payment

    Accepted Payments: We accept cash, credit/debit cards, and gift certificates. Payment is due at the time of service.


    Gratuities: Gratuities are appreciated. We accept cash, zelle or Venmo. A standard tip is typically 15-20% of the service cost.

  • Health Considerations

    Health Concerns: Please inform us of any medical conditions, allergies, or injuries prior to your treatment. Certain services may not be suitable for everyone.


    Pregnancy: If you are pregnant, please beware of that you will be laying flat during your treatment time. Please consult with your doctor before booking any treatments. We offer specific prenatal services.

  • Spa Etiquette

    Quiet Environment: To maintain a peaceful atmosphere, please silence your mobile devices and speak softly while in the spa.


    Personal Items: We recommend leaving valuables at home.We are not responsible for lost or stolen items.

  • Children

    Age Restrictions: Children under the age of 16 must be accompanied by an adult and may only receive certain treatments. Please inquire for details.

  • Spa Treatments

    Service Modifications: Our therapists may modify treatments based on individual needs and preferences. Please communicate any requests during your appointment.

  • Feedback

    Guest Experience: We strive to provide exceptional service. If you have feedback or suggestions, please let us know.